Overview

People Data Labs offers email-based, reactive technical support for Free and Pro customers.

Support hours

Cases are generally worked on Monday - Friday between 8am - 5pm Pacific Time (excluding all major US holidays).

How to access support

You can submit a ticket by navigating here: Submit a request

Complete the form and hit submit

Once you have submitted a ticket, you can view the status by navigating here: Requests

On the Requests page, you can view the status of your ticket and click into the ticket to add additional context.

Talk to the sales team

If you are looking for information about pricing, Enterprise packages, or want to learn more about what you can build with PDL, please submit this form.

Submitting a request through the Help Center is reserved for technical issue only. All sales inquiries will be redirected to the sales team.